169 High Street, Barnet, Hertfordshire, EN5 5SU (Show me directions) Show Map
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Profile
Purplekey is a mindset; it's a standard, and a way of delivering a service that sets us apart within the industry. We do not follow the norm, we are committed to a different approach that instinctively identifies and anticipates your needs whilst delivering a service that is exceptional and authentic.
Our Ethos
Being Exceptional. Exceptional service is a state of mind that runs through all areas of our business, which is constantly challenging, evolving, reviewing and striving to be the best, always.
About Us
For over 20 years I've watched, listened and come to understand how both landlords and tenants behave. I combine my personal experiences of being a landlord and also a tenant. I have seen how even the simplest gesture has brought a smile, and the upset and frustration caused by a rigid service offering. I want our clients not only to know, but to see, that we are constantly striving to ensure they have an incredible experience. Maybe this is because I'm Australian and so am used to seeing water flow in a different direction, or maybe it's because following the 'how to' rule book for letting agents is not for us. Yes, we're a stickler for complying to legislation and ensuring you do too, but it's more than that. It's about adding value, treating others with respect and building relationships that will outlast any contract. At Purplekey we are perfectionists, we strive for excellence everyday and mediocrity will never be accepted. To sustain this level of service, we carefully select our team, ensuring they share the same principals, work ethos and passion for client relations. Together with my team we make sure each process or anticipated issue is identified, evaluated and acted upon, swiftly and effectively. It is extremely important to us that you don't have just a single memorable experience; we want you to have many of these, as we strive to deliver a level of service you want to see repeated. Seeing you as a real person and not a transaction means we can instinctively identify and anticipate your needs, it also breeds a service that is exceptional and authentic." Steven Grinberg
Landlords
At Purplekey, delivering a good service is not enough. We have established a way of working, a discipline and a driven mindset that exudes success on all levels. As a landlord you deserve an agent that will strive for optimum return on your investment, demands excellence from its team every single day, and a service that moulds to meet your needs. All business begins with a relationship, and it's only by building trust and proving your worth that this trust becomes stronger. We appreciate every connection we have made and strive to prove our value daily. It's about adding value, treating others with respect and building relationships that will outlast any contract. At Purplekey our service has been carefully crafted through years of listening and thoroughly understanding your true requirements. Examining our service through your eyes enables us to identify and anticipate your needs, providing you with an experience that can only be described as exceptional.
Tenants
For our tenants it's not about who we are but how we do things that is important. We're here to consistently show you, not through words but through our actions, that Purplekey is a letting agent that will always listen, understand and strive to exceed your expectations. We combine compassion and a disdain for mediocracy with a simple but all-encompassing desire to make your tenancy a happy one. A rental property is a house that you want to make your home, regardless of the length of term. Home is the place where you feel safe, relaxed and as if you belong. Therefore you deserve to have any problems anticipated and resolved swiftly, with minimum or no disruption to you.
Property Search
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